Patient Rights
It is the policy of Catawba Community Mental Health Center (CCMHC) that, as a person receiving services, you have the right:
- to be protected from abuse, financial and other exploitation, retaliation, humiliation, and neglect.
- to considerate and respectful care and consideration of their psycho-social, spiritual, and cultural values.
- to privacy and to have information regarding their treatment remain confidential.
- to receive information related to their treatment needs in a way that is understandable to them and given in sufficient time in order to allow them to make informed choices and decisions.
- to access information in their medical record and to request copies.
- to impartial access to treatment regardless of race, religion, sex, ethnicity, age, handicap, sexual orientation, degree of disability or sources of financial support.
- to information regarding the cost of services and to request a fee reduction based on their income.
- to consent to outpatient services, medications, and treatment, unless ordered by a court.
- to consent to use of audiovisual equipment, participation in research projects and Neuroleptic (antipsychotic) medications.
- to be informed regarding what kind of information can be legally released without their authorization.
- to receive services and treatment in a safe and humane environment.
- to participate in the planning of services and the development of their individual plan of care.
- to choose which providers and where they want to receive services.
- to express their preference in the make-up of their treatment team.
- to receive crisis services in a manner that protects their dignity and physical well-being, utilizing only SCDMH approved procedures.
- to exercise their individual and civil rights as they choose and has the right to access and receive a referral to legal services for appropriate representation.
- to receive information about and to access self-help and advocacy support services.
- to information on how to contact the CCMHC Patient Advocate in order to report any violation of their rights or other complaints and to do so free of retaliation or humiliation.
Patient Advocacy
If you have a question about your rights as a patient or believe that your rights may have been violated, call the Patient Advocate and someone will assist you.
Your Patient Advocate is: Dan Sexton
To Contact Your Patient Advocate Call: 803-323-0011
Non-Discrimination
Catawba Community Mental Health Center, a division of the South Carolina Department of Mental Health (SCDMH), complies with applicable Federal civil rights laws and does not discriminate or exclude people or treat them differently based on race, color, national origin, age, disability, religion, sex, sexual orientation, or gender identity.
As a National Health Service Corps Site we promise to:
- Serve all patients
- Offer Discounted Fees for Patients who Qualify
- Not Deny Services based on a person’s:
Race, Color, Sex, Age, National Origin, Disability, Religion, Gender Identity, Sexual Orientation, Inability to Pay
Accept Insurance Including:
- Medicaid
- Medicare
- Children’s Health Insurance Program (CHIP)